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VetPawer's AVA Voice

VetPawer’s AVA Voice, a virtual assistant equipped with advanced voice recognition technology, connects the practice’s phone system and practice management systems. AVA catches the flow of scheduling demand where it happens. With many practices struggling to cope with high call volume, clients are simultaneously experiencing long hold times scheduling appointments or requesting prescription refills. 

Female Doctor Wearing White Coat Reading Notes In Office

Why Work with Us?

With AVA on your team, your practice will save your time and streamline your workflow. VetPawer’s AVA can speak directly to your patients to answer commonly asked questions, schedule appointments and propose Rx refills. 

Services Provided


Scheduling Assistance

AVA Voice connects your phone system to ClientTrax to answer calls from clients who opt-in to AVA to book appointments and propose/accept prescription refills.


Chat Assistance

AVA Chat is connected to your website and social media pages to answer new clients’ questions, book appointments, or propose/accept prescription refills.


Call Assistance

Call Pop: When your receptionists answer the phone, a screen is pre-populated with a display of client and patient information, saving time on each in-bound phone call.

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